Refund policy

Return Policy

At Smoovah Shop, we strive for complete customer satisfaction. Please find our return conditions below.

Return Period You may return items within 14 daysof receiving your order.

Condition of the Item Items must be returned unused and in their original packaging. Items that are used, damaged, or incomplete will not be accepted.

Return Shipping Costs Return shipping costs are the responsibility of the customer.

How to Request a Return? Send an email to infosmoovahshop@gmail.com with your order number and the reason for your return. We will get back to you as soon as possible.

Refund Once we have received and inspected the returned item, we will process your refund within 5–10 business days via the original payment method.